Cancellation Policy
When booking a service with Mobile IV Care, you are agreeing to pay the full amount for all scheduled service(s) at the time of booking. Refunds will not be provided for missed appointments. If you need to cancel, you must provide a minimum of six(6) hours’ notice before the appointment time. Failure to do so will result in a charge of $100 per booked service missed.
No-Show Policy
If the designated medical professional arrives for your scheduled service and you are not physically present at the designated location, you will be charged the full-service fee. the designated medical professional will attempt to contact you three times to inform you of our arrival. If you are not physically present 15 minutes after the appointment time, the designated medical professional will leave, regardless of whether contact was made.
